How to Complain – Dealing With Disputes

When you have a complaint about a company these days it’s sometimes difficult to know who to contact, I came across a brilliant website called howtocomplain.com which exists to help you seek redress against your frustrations.

Research shows that nearly half of us will never make a complaint, mainly because we do not want the hassle or simply do not know how to go about it. This needs to change, not to turn us all into moaning ninnies but because organisations themselves welcome complaints.

Complaints procedures are often difficult to track down and even when they are found can seem very complicated and confusing and very often are not followed through. Equally it is not obvious where to look to find out what rights we all have as consumers. This site aims to bring all this information under one umbrella, providing a one-stop source of information for people wanting to make a complaint. howtocomplain.com aims to make it easier for you still by providing contact details for organisations, regulators and advice centres and by allowing you to communicate your complaints, concerns and issues to the relevant people online where possible.

Don’t bottle up those frustrations – communicate your complaints.

Often you will be surprised by the response, you will feel a lot better for doing it and at the end of the day everyone benefits.

A free, easy to use and one-stop service that enables you to find out all the information you need (including who to complain to) and to submit your complaint online. By using howtocomplain.com you become part of a community rather than a lone voice and as such you have a better chance of your complaint being heard and dealt with properly. By consolidating the information we gather they can help change the way organisations deal with people and help them improve their services to the public. So by using this facility you can help others and they in turn can help you.

There are three easy steps to submitting a complaint: Firstly select the organisation you wish to complain about. Secondly select the level of your complaint and hence who you complain to. Thirdly fill in the specially designed form and send it. They have developed a personal mailbox for each user to store complaints made. Ultimately this will enable automatic escalation of a complaints and detailed tracking of them.

howtocomplain.com is an entirely free service so take advantage of the information they provide.